![]() Receipts must be presented for all reasonable expense reimbursements incurred due to the delay of your bag(s).ġ.You must have already submitted the baggage claim form, opens in a new window to receive expense reimbursement.Your reimbursements will be deducted from the final claim settlement if the bag is not located.Reasonable expenses are generally determined as $50 USD per day 1 for the first 5 days that the bag is delayed.If you’re catching a ride from a station please find this sign for quick pick-ups and drop offs.If your bag was delayed and you had to make purchases because you did not receive your bag, you are entitled to reasonable expense reimbursements due to the delay of your bag(s). UTA TRAX and FrontRunner stations have designated pick-up/drop off locations. What if I’m requesting a ride from a UTA TRAX or FrontRunner station? Call the UTA Customer Service Department at (801) 743-3882. What if I’m a rider eligible for discounts?ĭiscount eligible riders can reach out directly to UTA to receive a code that will permanently unlock discounted pricing for all UTA On Demand trips. ![]() Once turned on, all your trips will be booked for an accessible vehicle. Riders who use mobility devices can request a ride from an accessible van by selecting wheelchair accessibility in their profile. How do I request a ride if I use a mobility device? If you don’t have a mobile phone you can get help booking a ride by calling 38. How do I request a ride if I don’t have a mobile phone? The service in Salt Lake City will be available seven days a week, operating from 4 am until 12:15 am Monday through Saturday, and from 6 am until 9 pm on Sunday. This is a corner-to-corner service, so you’ll be picked up and dropped off close to your final destination. Unless you are using a mobility device (see more information below), the service will not pick you up from your doorstep. You can get a ride to connect to transit (like a bus stop or TRAX station) and/or go anywhere else in the Westside service area (like a park, library, or a friend’s house). Your trip must start and end within the designated service area. These cards can be added in your app or added to your account over the phone, just call 38. You can pay for your ride in the UTA On Demand app using a credit or debit card, FAREPAY card, or passes like the Eco Pass or Student Pass linked to your account. Request a ride – we’ll pick you up nearby in minutes! Use your existing UTA pass, or Adult one-way fare is only $2.50!Ģ. Learn more in the Frequent Transit Network (FTN) dropdown. This new high-quality service is part of Salt Lake City’s Frequent Transit Network (FTN) bus routes-designed to provide faster connections and direct east-west service to destinations and employment centers like the University of Utah, Downtown SLC, and better connect to the regional transit system. The new Westside routes (Route 1, 205) started running in August 2022 after the new bus stops were in place. Phase 3 (2023) will focus on making improvements on the following existing bus stops and routes in Salt Lake City:.Redwood Road: North Temple to 600 North. ![]()
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